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Frequently asked questions

Billing information can be accessed through your patient login on our platform. Simply Login using your credentials. Once logged in, you’ll find a section dedicated to billing where you can view and manage your account.

In most cases, subscriptions or services are set to automatically renew to ensure continuity of service. If you prefer not to renew automatically, you may have the option to disable auto-renewal within your account settings.

Renewals can be accessed through your patient login on our platform. Simply visit patient.opalrx.com and login using your credentials. Once logged in, you’ll find a section dedicated to billing where you can view and manage your account.

We take your privacy and the security of your information very seriously. We’ve designed the OpalRX platform to comply with all applicable privacy laws and have implemented a variety of technical and organizational security measures to protect your information against unauthorized disclosure or access. Please read our Privacy Policy for more details about how we collect, use, and protect your data.

If you’re having trouble accessing your account, there are a few steps you can take to troubleshoot the issue. First, double-check that you’re entering the correct username and password. If you’ve forgotten your password, you can use the “Forgot Password” option on the login page to reset it. If you’re still unable to access your account, contact our customer support team for further assistance.

To learn more about OpalRx and its services, visit our website or contact our customer support team for assistance. Our website typically provides detailed information about the services we offer, how to access them, and any relevant pricing or eligibility requirements.

Our partner pharmacy is Pharmacy Innovations located at 2936 W 17th St., Erie, PA 16505.  Pharmacy Innovations has physical locations in PA, NY, AZ, TX, SC, VA and FL. Pharmacy Innovations holds licenses in all 50 states, DC, and Puerto Rico, excluding the ability to provide sterile compounds to MO, MS, and CA. Pharmacy Innovations can be reached by email at info@pharmacyinnovations.net or phone at (814)838-2102.

Our clinical providers are Beluga Health c/o Jonah Mink MD. Feel free to contact them at info@belugahealth.com. Beluga Health, P.A., a Florida professional corporation, has its office located at 1321 Upland Dr., Suite 18399, Houston, TX, 77043

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